Eligible for Concessions

Eligible for Concessions

Note: Our new booking system is currently accepting concession bookings for Queensland Pension Concession Card holders and Queensland State Government Seniors only. All other concession card holders can call our Customer Contact Centre on 1800 872 467, or submit a Booking Enquiry form and we will get back to you. For more information visit our Online Booking Help page.

The below concessions types are eligible for travel discounts, click for further information.

To check the eligibility for any other concession types not listed please contact our Customer Contact Centre.

Queensland Pensioner

Online bookings are now available: Book Now

Note: This concession must be registered to your passenger profile before booking online for the first time. Please contact the Queensland Rail Travel Customer Contact Team on 1800 872 467 to register your concession prior to booking online. 

Eligible Cards for Queensland Pensioners

Queensland Resident Pension Card holders are entitled to four (4) Queensland Pension rail entitlements each calendar year. To use your entitlements you will need to have a valid Queensland Pension Concession Card (PCC) at the time of ticketing.

Concession Card Type Card Sample Image
Queensland Pension Concession Card
QLD PCC
(Issued by Department of Human Services)

Queensland Pension Concession Card QLD PCC (Issued by Department of Human Services) front of card Queensland Pension Concession Card QLD PCC (Issued by Department of Human Services) back of card

Queensland Pension Concession Card
QLD PCC
(Issued by Department of Veteran Affairs)

Queensland Pension Concession Card QLD PCC (Issued by Department of Veteran Affairs) front of card Queensland Pension Concession Card QLD PCC (Issued by Department of Veteran Affairs) back of card

  Find out more about Pensioner Concession Travel

PDF Download Fact Sheet  

Australian Pensioner

Bookings are unable to be made online, please use our request form to make your booking or call us on 1800 872 467.

Opens in new window Booking Request Form

Eligible Cards for Australian Pensioners

On presentation of a current Pension Concession Card (PCC), interstate pensioners receive a discount of 25% off* the full adult rail fare on Queensland Rail Travel network services. Meals and upgrades to sleepers are additional costs.

Concession Card Type Card Sample Image

Interstate Pension Concession Card
PCC

(NSW example card shown)

Interstate Pension Concession Card PCC  (NSW example) front of card Interstate Pension Concession Card PCC  (NSW example) back of card

Seniors

Online bookings are now available for all eligible Senior card holders: Book Now

Note: Australian State Government Senior cards (including Queensland cards) must be registered to your passenger profile before booking online for the first time. Please contact the Queensland Rail Travel Customer Contact Team on 1800 872 467 to register your concession prior to booking online

Other eligible Australian senior cards including Queensland Seniors Business Discount Cards, National Seniors Australia and New Zealand Senior card bookings can be made online without prior registration.

Eligible Cards for Seniors

On presentation of a current Australian state or territory Government Seniors Card, customers will receive a discount of up to 50% off* the full adult rail fare on Queensland Rail Travel network services. Meals and upgrades to sleeping berths are additional costs.

Concession Card Type Card Sample Image

Australian State Government Seniors Card
Valid for Queensland or other interstate cardholders.

Go Card version only issued in Queensland.

Australian State Government Seniors Card

Go Card version only issued in Queensland.

On presentation of a current Seniors Business Discount Card, customers will receive a discount of up to 15% off* the full adult rail fare on Queensland Rail Travel network services. Meals and upgrades to sleeping berths are additional costs.

Queensland Seniors Business Discount Cards and Carer Business Discount Cards

Queensland Seniors Business Discount Card front of card

Carer Business Discount Card frontCarer Business Discount Card back

On presentation of a current National Seniors Card, customers will receive a discount of up to 15% off* the full adult rail fare on Queensland Rail Travel network services. Meals and upgrades to sleeping berths are additional costs.

National Seniors Australia

National Seniors Australia National Seniors Australia

 

On presentation of a current New Zealand Seniors Card, customers will receive a discount of up to 15% off* the full adult rail fare on Queensland Rail Travel network services. Meals and upgrades to sleeping berths are additional costs.

New Zealand Seniors Concession Cards

New Zealand Seniors Concession Card New Zealand Seniors Concession Card

New Zealand Seniors Concession Card (SuperGold) New Zealand Seniors Concession Card (SuperGold Veteran)

 

Find out more about Senior Travel

 

Queensland Resident Veterans and Carer / Companion Concessions

Eligible Cards

Bookings are unable to be made online, please use our request form to make your booking or call us on 1800 872 467.

Opens in new window Booking Request Form

Queensland residents in possession of a Commonwealth Department of Veterans’ Affairs Repatriation Health Card - For All Conditions (Gold), that is embossed with Totally and Permanently Incapacitated (TPI) or Extreme Disability Adjustment (EDA) must hold a TPI or a TPI/EDA Veteran Travel Pass to gain access to their entitlements on selected public transport.

Veterans in possession of a TPI or TPI/EDA Veterans Travel Pass are entitled to one return journey on Queensland Rail Travel long distance rail services each fortnight.

The travel entitlement covers Business, Premium Economy and Economy Seats. Cardholders are required to pay additional charges for sleepers or meals. Travel is only available within Queensland. To receive concessional travel outside of Queensland, the cardholder must present a current Queensland Pension Concession card or Queensland Government Seniors card.

If the cardholder exceeds their entitlement for the fortnight, they are entitled to half fare travel as often as they wish. The cardholder is required to produce their TPI or TPI/EDA Veteran Travel Pass when purchasing a Queensland Rail Travel Ticket.

TPI/EDA Veteran Travel Pass Photo ID
Queensland Government only.

TPI/EDA Veteran Travel Pass Photo ID front of card TPI/EDA Veteran Travel Pass Photo ID back of card

TPI/EDA Veteran Travel Pass Photo ID Go Card

The TPI or TPI/EDA Veterans Travel Pass is not transferable and travel entitlements are only for the cardholder, they do not extend to spouses/partners, dependents or carers. All spouses and partners of Qld TPI or EDA veterans that do not hold a Queensland Pension Concession Card are required to obtain a confirmation letter from the Department of Veterans’ Affairs to access their four (4) annual rail travel entitlements.

 

PDF Download Fact Sheet

 

Companion Card
Photo ID issued in the name of the customer with the permanent disability.
All Australian State Companion Cards are accepted.

Companion Card front of card Companion Card back of card

 

Concession Card Type Card Sample Image
Commonwealth DVA Health Card
Endorsed War Widow only.
(Also known as Gold Card)
Queensland Residents only.

Commonwealth DVA Health Card Endorsed War Widow only. (Also known as Gold Card) Queensland Residents only. Commonwealth DVA Health Card Endorsed War Widow only. (Also known as Gold Card) Queensland Residents only.

Customers with this concession card receive the same rail entitlements as a Queensland Resident Pension Concession Card holder.

Queensland Resident Blinded Ex-Service Personnel

On presentation of a Queensland Rail Travel Pass (Photo included), or an authorisation letter from the Department of Veteran Affairs, Queensland resident Blinded Ex-Service Personnel may receive free travel for the blinded ex-service personnel and their guide/carer.  This pass is available for travel on all Queensland Rail Travel services and includes sleepers. Additional costs apply for meals and other ancillary products. 

 

Students

Online bookings are now available for all eligible full time student card holders: Book Now

Eligible Cards for Students

To receive a discounted student fare on Queensland Rail Travel, a valid student identification card must be presented for all customers aged 16 years and over. Customers under 16 years of age are classified as children, and travel at the child rate.

Concession Card Type Card Sample Image

Queensland Full-Time Tertiary and Secondary Students

Students over 16 years.

Queensland Full-Time Tertiary and Secondary Students ID card sample

Translink Sticker To apply for a tertiary concession sticker visit the TransLink website.

 

International Student Identification Card
(ISIC)

Card must be the STUDENT version.

International Student Identification Card (ISIC)

International Identity Card - Full Time Student.
ISE

Card must state FULL TIME STUDENT.

International Identity Card - Full Time Student. ISE

 Find out more about Student Travel

 

Backpackers

Bookings are unable to be made online, please use our request form to make your booking or call us on 1800 872 467.

Opens in new window Booking Request Form

Eligible Cards for Backpackers

International Backpacker discounted fares on Queensland Rail travel services are available to bona fide overseas backpackers visiting Australia. A valid international passport and backpacker identification is required to qualify for this discount. Identification includes a backpacker membership card and/or a working holiday or work and holiday visa valid up to 1 year (Subclass 417/462). 

International backpackers without this identification are not eligible for a backpacker fare.

Travel passes are also available for international visitors. Find out more about Travel Passes.

Concession Card Type Card Sample Image

International Backpacker

International Backpacker ID card International passport

Find out more about Backpacker Travel

 

Policy Centre