Acceptable luggage items are subject to luggage allowances and maximum weight conditions being met. Special conditions may apply to allow acceptance of some items. They include but are not limited to the following:
Suitcase or other type of travel bag*
Backpack*
No items allowed on the outside of a backpack such as shoes/boots.
Candy striped, light weight material bags*
Fifteen (15) kg maximum weight. Must be in good condition, firmly secured and only containing clothing and soft items.
Child restraint car seats and baby safety capsules
Ensure belts and straps are secured with no loose ends. Stored in the checked luggage area.
Collapsible baby carriages - prams and strollers
Stored in the checked luggage area.
Collapsible cots
Must be in a box or a carry bag and will be stored in the checked luggage area.
Wheelchairs and mobility devices #
Subject to size and weight of devices. Refer to the
Accessibility page.
Medicinal oxygen cylinders
Medically prescribed, five (5) kg maximum weight when full. Clearly labelled to Australian Standards identifying the contained gas. Accepted as carry-on luggage and must be restrained to enable secure and safe storage near the customer. Cylinders, valves and regulators, where fitted, must be protected from damage that could cause inadvertent release of the contents.
Oxygen concentrators
Accepted as carry-on luggage for use during travel depending on its size andavailability to a power point if required. Can be accepted as checked in luggage provided it doesn’t exceed 20kg in weight and its size allows for safe and secure storage.
Medicines
Carry-on luggage only. Storage allowed in own small esky or in onboard refrigerator if labelled andstored as per Queensland Rail requirements.
Small eskies/coolers
Up to ten (10) litres capacity. Maximum dimensions 38 cm x 28 cm x 24 cm. Containing food/medication for personal use during the journey. Carry-on luggage and must be small enough to be stored safely on the floor in front of seat.
Fruit and vegetables
Strictly only for personal consumption during the journey - carry-on luggage only.
Flowers/plant cuttings
Cut flowers and plant cuttings that are free of pests and disease and are not recognised as a pest plant. These items must be stored in the enclosed over-head luggage racks where available or placed in the luggage car by onboard staff.
Valuable items
Including cash, credit cards, passports, medicines, laptop computers, cameras, jewellery, mobile phones. Carry-on luggage only.
Small fragile items such as glassware, other breakables.
Carry-on luggage only.
Small tents, sleeping bag and small camping items (excludes dangerous items)
Carry-on luggage only.
Sporting Equipment and Musical Instruments
* Item is counted in the checked baggage allowance. All other items are not counted in the check luggage allowance.
# For customers connecting with a RailBus coach connection, special arrangements may be required to ensure wheelchairs and mobility devices can be accepted on the coach. Please check with your consultant at the time of booking.